Frequently Asked Questions

Yes! We offer free, no-obligation estimates for all auto body repairs. Bring your vehicle to our shop at 3101 Malloy Bridge Rd in Ferris, TX, and we'll provide a detailed assessment of the damage and repair costs. Most estimates take 15-30 minutes.

Yes, we work with all major insurance companies including State Farm, Allstate, Progressive, Geico, USAA, and more. We handle direct billing and communicate with insurance adjusters on your behalf.

Remember: We work for you, not the insurance company. We'll advocate for proper repairs, OEM parts when appropriate, and ensure your vehicle is restored to pre-accident condition.

No. By law, you have the right to choose your own body shop. Insurance companies may recommend their preferred shops (often called "Direct Repair Programs" or DRP shops), but you are not required to use them.

At Vara's Auto Body Solutions, we advocate for proper repairs and ensure your vehicle is restored to pre-accident condition — not just repaired as cheaply as possible.

Yes! We provide free loaner vehicles for every customer while their car is being repaired. Stay mobile and maintain your daily routine while we handle your auto body repairs. This service is available at no additional cost to you.

Yes, deductible assistance may be available for qualifying repairs. Ask us about deductible assistance options (up to $1,000 may be available) when you bring your vehicle in for an estimate. We're here to help make your out-of-pocket costs more manageable.

Absolutely. We specialize in hail damage repair, including:

• Paintless Dent Repair (PDR) — for minor dents where paint isn't damaged
• Conventional repair — for more severe damage requiring body work and paint

We work directly with insurance companies to ensure all hail damage is properly documented and covered. Texas hailstorms can cause significant damage — we can fix it.

Paintless Dent Repair (PDR) is a technique for removing minor dents and dings without disturbing your vehicle's factory paint finish. Using specialized tools, our technicians carefully massage the dent from behind the panel.

Benefits of PDR:

• Faster than conventional repair
• More affordable
• Maintains your vehicle's original paint
• Preserves vehicle value (no paintwork history)
• Environmentally friendly (no paint or fillers)

PDR works best for minor dents where the paint hasn't been cracked or damaged. Ask us if your damage qualifies for PDR.

Yes, we offer full glass replacement services including:

• Windshield repair and replacement
• Side window replacement
• Rear glass replacement
• Mirror replacement

We use both OEM (Original Equipment Manufacturer) and quality aftermarket glass options to fit your needs and budget. All glass work is backed by our warranty.

Yes, bumper and fender repair is one of our core services. We handle:

• Scuffs and scratches
• Cracks and splits
• Dents and dings
• Complete bumper/fender replacement when needed

We match paint perfectly using factory-grade paint systems and restore structural integrity to keep you safe on the road.

Yes, we provide precision frame straightening using computerized measuring systems. Frame repair is critical for vehicle safety and proper alignment after serious collisions.

Our equipment ensures your vehicle's frame is restored to factory specifications. We check:

• Frame alignment
• Structural integrity
• Suspension geometry
• Wheel alignment

Don't compromise on frame repair — it affects your safety and your vehicle's handling.

Yes, we can arrange towing to our facility after an accident. We'll coordinate with tow services and help you navigate the claims process from day one.

Just give us a call at (972) 777-5823 and we'll handle the arrangements. We can often have your vehicle towed directly to our shop, saving you time and hassle.

Yes, we offer fleet and commercial body shop services with:

• Volume discounts for multiple vehicles
• Priority scheduling to minimize downtime
• Direct billing to your company
• Detailed documentation for your records

We understand that downtime costs your business money, so we work efficiently to get your vehicles back on the road looking professional.

We're located in Ferris, TX and serve customers throughout Ellis County and South Dallas. Our service area includes:

Ferris, Red Oak, Palmer, Ennis, Wilmer, Hutchins, Lancaster, Waxahachie, Seagoville, South Dallas, and surrounding Ellis County communities.

Conveniently located near I-45, we're easily accessible from throughout the region.

Call as soon as possible after an accident. The sooner you contact us, the sooner we can:

• Coordinate towing if needed
• Start the insurance claim process
• Schedule your repair
• Provide a free estimate
• Get you in a loaner vehicle

Don't wait — early action helps ensure the best repair outcome and can prevent additional damage.

Absolutely. We welcome cash-pay customers and offer competitive pricing on all auto body repairs. Many customers choose to pay out of pocket for:

• Minor repairs where the cost is near their deductible
• Damage they don't want to claim on insurance
• Repairs where they want to avoid potential rate increases

We'll provide a transparent quote so you can make the best decision for your situation. No pressure either way — we're here to help.